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FAQ

  • Is the passport or the visa required?

    To ensure smooth travel, it is essential that every traveler possesses a valid passport book. Prior to departure, check if you require a visa for your destination by using the link provided. Your passport should be valid for at least 6 months beyond the date of your departure. It is vital to carry your passport with you at all times, particularly when checking in at your home airport. To safeguard against loss or theft, create a copy of your passport and store it in a secure location. In the unfortunate event of passport loss, having a copy will be beneficial. Consider leaving a copy of your passport at home with your emergency contact for added protection.

  • What items are allowed in my carry-on bag?

    When packing your carry-on bag for air travel, it is important to remember that you are only allowed to bring a limited amount of liquids, aerosols, gels, creams, and pastes in a quart-sized bag. These items must be in travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. You can find the latest information on what you can bring on the Transportation Security Administration (TSA) website . It is important to stay within these guidelines to ensure a smooth security screening process and avoid having any items confiscated.

  • How much should I budget for my Holy Land Pilgrimage?

    The total cost of your trip will be based on the length of the itinerary and current airfare rates at the time of booking. Our Holy Land Pilgrimage rates are competitive with other Holy Land and European pilgrimages of similar duration. Keep in mind to allocate additional funds for souvenir shopping and any optional activities during your free time.

  • What clothing should I pack?

    We suggest dressing comfortably yet appropriately for the various sacred places we will be visiting during the pilgrimage. There is no need for dressy attire. Men and women should wear long pants, preferably avoiding shorts. Skirts or dresses are optional for women. Acceptable clothing options include jeans, slacks, and comfortable jogging pants. It is recommended to wear tops with sleeves that are not revealing. As weather can be unpredictable, we suggest dressing in layers, such as a short-sleeved shirt or blouse during the day and having long-sleeved shirts and a jacket or coat for cooler days and evenings. If you are susceptible to getting cold easily, a lightweight scarf may come in handy. Also, it is essential to wear comfortable tennis or walking shoes and break them in well before the trip. Additionally, it may be helpful to bring a pair of inexpensive flip flops for walking around your room or using in the bath areas.

  • Can I use my small appliances, laptop, and smartphone in the Holy Land?

    To ensure that your small electric appliances work properly during your trip, it’s important to note that the voltage in the Holy Land is 220, while it’s 110 in the US. You’ll need both an adaptor and a converter for these items. You can purchase these items from most travel stores or online. Although chargers for laptops and smartphones accept both 110 and 220 volts input, you’ll still need an adapter since the outlets in the Holy Land have a different design.

  • What currency I can use to pay with in the Holy Land?

    You can use U.S. dollars in most places in Israel and Palestine, but the local currency is the New Israeli Shekel (NIS). Euros are also accepted by many businesses. ATMs are widely available in Israel and Palestine, with English language interfaces and the option to dispense either NIS or U.S. dollars. The Bank of Palestine is the largest bank in Palestine and has an extensive ATM network. It’s important to inform your ATM card issuer about your travel plans to Israel and Palestine before your trip.

  • To be prepared for payment in the Holy Land, what payment methods should I bring?

    If you plan to visit the Holy Land, it is important to know which currency and payment methods are commonly used. While credit cards are widely accepted, it is a good idea to carry cash as well, especially for smaller purchases. Many smaller shops and markets prefer cash payments, so make sure to have small denominations of $5, $10, $20, and $50 bills. It’s also recommended to carry at least 25 $1 bills as coins are not accepted. For added security, consider purchasing a money holder that can be worn as a belt under your clothing to carry most of your money and your passport. Wallets should never be stored in back pockets or in outer pockets of backpacks, and it is advisable to avoid conspicuously displaying your money in public. Lastly, be sure to inform your credit card issuer before your trip that you will be traveling to Israel and Palestine to avoid any issues with international transactions.

  • Should I purchase trip insurance?

    Purchase of travel/trip cancellation insurance and medical coverage is recommended. This can give you some “peace of mind” that you are insured for those possible monetary losses incurred due to a last-minute trip cancellation or the need to leave the trip before completion (be sure to carefully read the terms of any policy you may purchase). You can get the travel insurance from any company you prefer, or you can purchase it from our website by visiting “Buy a Travel Insurance” on the top of the page. For your convenience we offer plans provided by Travelex Insurance Services. You can view plan benefits and review the policy for the offered plans. If you would like to enroll, click on the Buy Now button and you will be directed to the Travelex Insurance Services website. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by Zurich American Insurance Company, a New York domiciled company with its principal place of business at 1299 Zurich Way, Schaumburg, IL 60196 (NAIC # 16535).

  • Do I Need Electrical Appliances?

    Evaluate the necessity of electrical appliances when traveling. Leaving them behind is often safer and more convenient. Hotels usually provide hair dryers and irons, while manual alternatives like razors suffice. Consider buying appliances locally or using battery-operated ones for long-term stays. For essential items like phones or laptops, ensure you have the right equipment for overseas use, such as dual-voltage appliances and adapter plugs.

  • Where do I Buy Adapters and Converters?

    Converters and sets of adapter plugs are available at most travel/luggage stores and at electronic stores like Best Buy and RadioShack. A set of adapter plugs will cost around $15 – $20, and in some stores, you can buy an individual adapter for just a few dollars.

  • Do I need Immunizations?

    Most countries visited by U.S. or Canadian travelers don't require specific immunizations, only that you're up to date on routine vaccinations. The CDC may suggest certain vaccinations based on your individual needs. It's advisable to bring enough of your regular medications for the entire trip.

  • What is the ideal trip length for a full experience of the Holy Land?

    For a thorough pilgrimage experience in the Holy Land with ample community interaction, consider a fourteen-day itinerary. Shorter options of ten or seven days are also available.

  • Is the Holy Land safe for pilgrims?

    The Holy Land is safe for international visitors, unlike conflict zones targeting foreigners. Thousands visit daily without incident. 

  • What is the time difference between the Holy Land and the USA?

    The Holy Land is seven hours ahead of Eastern Daylight Savings Time/ ten hours ahead of Pacific Daylight Savings Time.

  • Is English widely spoken?

    Language won't be an issue as English, Arabic, and Hebrew are commonly spoken. Learning basic Arabic phrases shows appreciation to hosts.

  • How is the Internet access?

    While hotel WiFi is usually reliable, try to limit device use during your pilgrimage. Focus on real experiences rather than virtual ones, and capture meaningful memories through interactions with people, not just photos

  • What about phone calls back home?

    You can use free apps like WhatsApp and Viber on your smartphone to stay in touch with loved ones back home. They work anywhere you have internet access. Some US mobile plans allow you to add international service for the duration of your visit to Israel and Jordan, typically for one billing cycle (1 month).

  • What sort of food should I expect?

    Meals feature traditional Middle Eastern cuisine. Expect a variety of salads, hummus, grape leaves, and olives for starters, followed by grilled meat or fish with rice and vegetables for the main course. Fresh fruit typically serves as dessert. Vegetarians have plenty of options available. Inform your pilgrim leader of any dietary needs before departure for suitable arrangements.

  • What is a typical day like and what is the level of activity?

    Pilgrims should be in good health and ready for long flights, walking, and standing. It's advised to exercise moderately before the trip. Our schedule usually runs from 9:00 am to 5:00 pm, with walks of about half a mile. Comfortable shoes and staying hydrated are important.

  • Is tipping required on the tour, and how much should I budget for it?

    Yes, tipping is an important part of the earnings for your tour escorts, guides, bus drivers, and hotel service team. We will be collecting $18 per person per day for tipping, distributed as follows:

    - Tour escort: $7.00 per person per day
    - Bus driver: $4.00 per person per day
    - Guides: $3.00 per person per day
    - Hotel service team: $2.00 per person per day
    - Restaurant service: $2.00 per person per day

    The total collected covers all standard tips throughout your trip.

  • What distinguishes a pilgrimage from a regular trip?

    A pilgrimage is a personal invitation from God to embark on a spiritual journey that leads to a holy and sacred place, and enables the pilgrim to know God more fully. Although travel options are now more affordable, the purpose of the pilgrimage remains unchanged. It requires the pilgrim to separate themselves from the world and offer themselves in humble service to another. By seeking to learn more about God and praying for special graces, the heart is filled with desire, and the pilgrim returns home transformed, renewed and restored by the abundant blessings received. Success on this journey depends on openness, faith, flexibility, and love.

  • What distinguishes a pilgrimage from a regular trip?

    A pilgrimage is a personal invitation from God to embark on a spiritual journey that leads to a holy and sacred place, and enables the pilgrim to know God more fully. Although travel options are now more affordable, the purpose of the pilgrimage remains unchanged. It requires the pilgrim to separate themselves from the world and offer themselves in humble service to another. By seeking to learn more about God and praying for special graces, the heart is filled with desire, and the pilgrim returns home transformed, renewed and restored by the abundant blessings received. Success on this journey depends on openness, faith, flexibility, and love.

  • Is the passport or the visa required?

    To ensure smooth travel, it is essential that every traveler possesses a valid passport book. Prior to departure, check if you require a visa for your destination by using the link provided. Your passport should be valid for at least 6 months beyond the date of your departure. It is vital to carry your passport with you at all times, particularly when checking in at your home airport. To safeguard against loss or theft, create a copy of your passport and store it in a secure location. In the unfortunate event of passport loss, having a copy will be beneficial. Consider leaving a copy of your passport at home with your emergency contact for added protection.

  • What items are allowed in my carry-on bag?

    When packing your carry-on bag for air travel, it is important to remember that you are only allowed to bring a limited amount of liquids, aerosols, gels, creams, and pastes in a quart-sized bag. These items must be in travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. You can find the latest information on what you can bring on the Transportation Security Administration (TSA) website . It is important to stay within these guidelines to ensure a smooth security screening process and avoid having any items confiscated.

  • Should I purchase trip insurance?

    Purchase of travel/trip cancellation insurance and medical coverage is recommended. This can give you some “peace of mind” that you are insured for those possible monetary losses incurred due to a last-minute trip cancellation or the need to leave the trip before completion (be sure to carefully read the terms of any policy you may purchase). You can get the travel insurance from any company you prefer, or you can purchase it from our website by visiting “Buy a Travel Insurance” on the top of the page. For your convenience we offer plans provided by Travelex Insurance Services. You can view plan benefits and review the policy for the offered plans. If you would like to enroll, click on the Buy Now button and you will be directed to the Travelex Insurance Services website. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by Zurich American Insurance Company, a New York domiciled company with its principal place of business at 1299 Zurich Way, Schaumburg, IL 60196 (NAIC # 16535).

  • Do I Need Electrical Appliances?

    Evaluate the necessity of electrical appliances when traveling. Leaving them behind is often safer and more convenient. Hotels usually provide hair dryers and irons, while manual alternatives like razors suffice. Consider buying appliances locally or using battery-operated ones for long-term stays. For essential items like phones or laptops, ensure you have the right equipment for overseas use, such as dual-voltage appliances and adapter plugs.

  • Where do I Buy Adapters and Converters?

    Converters and sets of adapter plugs are available at most travel/luggage stores and at electronic stores like Best Buy and RadioShack. A set of adapter plugs will cost around $15 – $20, and in some stores, you can buy an individual adapter for just a few dollars.

  • Do I need Immunizations?

    Most countries visited by U.S. or Canadian travelers don't require specific immunizations, only that you're up to date on routine vaccinations. The CDC may suggest certain vaccinations based on your individual needs. It's advisable to bring enough of your regular medications for the entire trip.

  • How is the Internet access?

    While hotel WiFi is usually reliable, try to limit device use during your pilgrimage. Focus on real experiences rather than virtual ones, and capture meaningful memories through interactions with people, not just photos

  • What about phone calls back home?

    You can use free apps like WhatsApp and Viber on your smartphone to stay in touch with loved ones back home. They work anywhere you have internet access. Some US mobile plans allow you to add international service for the duration of your visit to Israel and Jordan, typically for one billing cycle (1 month).

  • What clothing should I pack?

    We suggest dressing comfortably yet appropriately for the various sacred places we will be visiting during the pilgrimage. There is no need for dressy attire. Men and women should wear long pants, preferably avoiding shorts. Skirts or dresses are optional for women. Acceptable clothing options include jeans, slacks, and comfortable jogging pants. It is recommended to wear tops with sleeves that are not revealing. As weather can be unpredictable, we suggest dressing in layers, such as a short-sleeved shirt or blouse during the day and having long-sleeved shirts and a jacket or coat for cooler days and evenings. If you are susceptible to getting cold easily, a lightweight scarf may come in handy. Also, it is essential to wear comfortable tennis or walking shoes and break them in well before the trip. Additionally, it may be helpful to bring a pair of inexpensive flip flops for walking around your room or using in the bath areas.

  • Do I need a visa to travel to European countries?

    U.S. and Canadian citizens can enter most European countries for up to 90 days without a visa. However, it's important to check the specific entry requirements for each country you plan to visit.

  • What currency is used in Europe?

    Many European countries use the Euro (€), but some have their own currencies. It's advisable to carry a small amount of local currency for small purchases, although credit cards are widely accepted.

  • Are there dress codes for visiting religious sites in Europe?

    Yes, many religious sites in Europe require modest attire. It's recommended to wear clothing that covers shoulders and knees when visiting churches and other sacred places.

  • Can I use my electrical appliances in Europe?

    European countries typically use 220-240V electricity and different plug types. Ensure your appliances are compatible or bring appropriate adapters and converters.

  • What is the ideal trip length for a full experience of Europe on pilgrimage or tour?

    A European pilgrimage typically ranges from 10 to 15 days, depending on the number of countries and religious or cultural sites included. Popular itineraries often include major spiritual destinations such as Lourdes, Fatima, Rome, Assisi, and Santiago de Compostela, as well as cultural highlights in France, Spain, Portugal, and Italy. Longer tours allow more time for reflection, leisure, and deeper immersion in local traditions.

  • Is Europe safe for pilgrims and tourists?

    Yes, Europe is generally very safe for pilgrims and tourists. Most major pilgrimage sites are in well-managed areas with good infrastructure and strong tourist support. As with any travel, it's wise to stay aware of your surroundings, follow local laws and customs, and keep your belongings secure. It's also helpful to register with your embassy before departure and to stay updated via official travel advisories.

  • What is the time difference between Europe and the USA?

    Europe is typically 5 to 9 hours ahead of U.S. Eastern Standard Time, depending on the country: Western Europe (e.g., Portugal, UK): UTC+0 to UTC+1 Central Europe (e.g., France, Italy, Germany): UTC+1 Eastern Europe (e.g., Greece, Romania): UTC+2 Daylight Saving Time is observed in most European countries, so time differences can shift in spring and fall.

  • Is English widely spoken in Europe?

    Yes, English is commonly spoken in most tourist areas, hotels, airports, and major pilgrimage sites across Europe. However, fluency may vary by country and region. Learning a few basic phrases in the local language (such as greetings or how to say “thank you”) is respectful and often appreciated by locals.

  • How is the Internet access in Europe?

    Europe offers reliable and widespread internet access, especially in cities and tourist areas. Most hotels provide free Wi-Fi, and you’ll also find internet access at cafes, restaurants, airports, and trains. For more consistent connectivity, consider getting a local SIM card or a portable Wi-Fi device for your group.

  • What sort of food should I expect in Europe?

    European cuisine is diverse and varies by country—you'll experience everything from Italian pasta and French pastries to Spanish tapas and German sausages. Most restaurants accommodate common dietary preferences, including vegetarian, gluten-free, and kosher or halal meals (with advance notice). For pilgrimages, meals are often pre-arranged with options that are hearty, traditional, and suited for group travel.