At Holy Land Tours & Travel, your safety — both physical and digital — is our highest priority. We understand that planning and booking a journey involves sharing important personal information, and you trust us to protect it. This page explains how we safeguard your data, manage payments securely, and ensure that your documents, identity, and travel details remain protected throughout your experience with us.
Secure Booking & Payment Protection
We use industry-standard security measures to protect your payments and personal data from fraud and unauthorized access.
PCI-Compliant Payment Processing: All online card payments are processed through secure, PCI-compliant platforms using encryption technology. This means your credit/debit card information is transmitted safely and cannot be read by unauthorized parties.
Encrypted Connections: Our booking forms and payment pages use SSL (Secure Socket Layer) encryption — visible as the padlock icon in your browser — to protect your data during transfer.
No Storage of Full Card Data: We do not store full credit/debit card numbers on our systems. Only limited, secure references are kept when necessary for bookings, and sensitive information is never stored in plain text.
Your financial data is handled according to global payment security standards, the same trusted methods used by major banks and ecommerce platforms.
Protection of Personal Information
You share personal details (e.g., name, date of birth, address, passport number) when booking tours and preparing travel documents. We protect this information with robust security protocols:
Encrypted Data Storage: Personal data is stored in encrypted systems that limit access strictly to authorized personnel.
Access Control: Only employees or verified partners who require information to deliver services (such as airlines, hotels, guides, or visa agencies) can view relevant data.
Compliance with Privacy Laws: We adhere to applicable data protection regulations and privacy best practices to ensure your rights are respected.
Your personal information is never sold to third parties or used for purposes outside of your travel arrangements. You have the right to request access to your stored data and request modifications or deletion where permitted by law.
Passport, Visa & Travel Documents Safety
We help with documents required for your tour — such as passports, visas, travel insurance, and confirmations — and ensure those processes are secure and transparent:
Verified Submission Channels: When you upload or transmit passport scans and other official documents, they are sent through secure, encrypted portals.
Document Handling Practices: Only trained staff with a clear travel-related purpose access your travel documents. We do not share them with third parties unless necessary for booking services (e.g., embassies, carriers, hotels).
Clear Instructions: You will receive detailed guidance about which documents are required, how to send them, and how they are used, so you remain informed at every step.
Traveler Privacy & Communication
Respecting your privacy means communicating clearly, securely, and only with your consent:
Email & SMS Safety: Trip details and updates are sent through authenticated communication channels. We never ask you to respond with sensitive information over unsecured email or text.
Two-Step Verification: For bookings or sensitive requests, we may use verification methods such as confirmation emails or phone calls to confirm your identity before making changes.
What You Can Do to Stay Safe
Your cooperation further strengthens security. Here are simple steps you can take:
✔ Book Through Official Channels
Use only the official Holy Land Tours & Travel website or verified agents for bookings. Avoid accepting unexpected links from unknown sources.
✔ Protect Your Documents
Keep your passport, credit cards, and travel documents in a secure location while traveling. Avoid sending sensitive data via social media or unencrypted email.
✔ Use Trusted Networks
When entering personal or payment info online, use secure, private internet — not public Wi-Fi — to reduce the risk of interception.
✔ Enable Alerts
Activate bank/text alerts for your cards so you receive immediate notification of transactions.
Your Confidence, Our Commitment
We are committed to transparency and trust. If you have questions about any aspect of safety, data protection, or payment security, our support team is ready to assist you.